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How We Increased Appointment Bookings by 47% for a Regional PT Practice

Client Cascade Physical Therapy
Timeline 6 Weeks
Platform WordPress + Unbounce

The Challenge

Cascade Physical Therapy was running Google Ads campaigns targeting sports injury and back pain keywords across three locations in the Pacific Northwest. Despite spending $8,400/month on PPC, their conversion rate hovered at 2.1%.

Slow Load Times

Their WordPress site loaded in 6.3 seconds on mobile—killing conversions before visitors could even see the content.

Generic Messaging

The same landing page served all ad groups. No match between search intent and page content.

Poor Mobile UX

CTAs were hard to tap, forms required too much scrolling, and images were oversized and unoptimized.

Our Solution

We built three specialty-specific landing pages optimized for their highest-volume campaigns:

Sports Injury Recovery

Targeted athletes and active adults. Hero imagery of PT working with runner. Benefit-focused copy emphasizing fast return to activity.

Back Pain Relief

Addressed chronic pain sufferers. Calming color palette, trust signals (insurance accepted, years in practice), and short form.

Post-Surgery Rehabilitation

Focused on patients referred by orthopedic surgeons. Clinical credibility, testimonials, and partnership logos.

Technical Implementation

  • Built on Unbounce for A/B testing flexibility
  • Lazy-loaded images with WebP format (83% smaller file sizes)
  • Inline critical CSS, deferred non-essential scripts
  • Single-field phone form above fold with multi-step form below
  • Google Analytics 4 + CallRail tracking integration
  • Mobile-first responsive design with large tap targets

Results

47%
Increase in Conversion Rate

From 2.1% to 3.1% across all campaigns

1.4s
Page Load Time

Down from 6.3 seconds on mobile

$42
Cost Per Acquisition

Reduced from $68 per booked appointment

94
Google PageSpeed Score

Mobile performance dramatically improved

"The new landing pages paid for themselves in the first week. Our Google Ads Quality Score went up, cost per click went down, and we're booking 30% more appointments from the same ad spend."

Dr. Sarah Chen, Clinic Director

Key Takeaways

Match Message to Intent

Specialty-specific pages outperformed generic landing pages by 2.3x. Users want to know you solve their exact problem.

Speed Matters More Than You Think

Every second of load time costs conversions. We saw a 12% bounce rate drop just from performance optimization.

Mobile UX is Non-Negotiable

Large buttons, minimal form fields, and click-to-call functionality drove 68% of mobile conversions.

Want Similar Results for Your Healthcare Practice?

Let's discuss how conversion-optimized landing pages can improve your PPC performance.

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